GENERAL INFORMATION

In the event that any provision contained in these Terms and Conditions or in any other collateral agreement or document between Graphic Communications and the Buyer is deemed illegal or unenforceable, then such provision shall be deemed to be excluded therefrom, but only to the extent required to remedy the illegality or enforceability, and these terms and conditions and such collateral documents shall in all other respects apply in accordance with their stated terms.

PAYMENT TERMS

Graphic Communications' standard terms of payment are 50% deposit with order, the balance due on completion. If payment is not made on due date, then Graphic Communications may charge interest on the overdue amount calculated on a daily basis from the due date until actual payment. This interest charged shall be at a rate of 2% per calendar month, but calculated on a daily basis on the amount outstanding from time to time. The Buyer will, in addition, be liable to pay all expenses and costs (including legal costs as between solicitor and client) in relation to the recovery of any overdue amount or of any other remedy sought by Graphic Communications, whether or not such action is successful. Late payment interest shall accrue after as well as before judgment. Should Graphic Communications' bankers dishonor a Buyer's check, then the Buyer agrees to pay to Graphic Communications on each and every occasion a $25.00 administration charge.

PRICES

The prices of goods or services supplied are as shown on Graphic Communications' quotation, acceptance order, invoice, or other document. Graphic Communications reserves the right to charge for delivery, in addition to the amount shown in the quotation, acceptance of order, or other document. In addition, installation or vinyl removal charges, which may in the first instance be an estimate based on information supplied at the time of quotation, may be adjusted to reflect the full cost incurred once these aspects have been completed.

We at Graphic Communications reserve the right to refuse business that we believe to be a conflict of interest with our company image.

ORDER CANCELLATIONS

Graphic Communications will cancel your order at your request. However, our customer-service representative will inform you of any cancellation charges depending on the stage of the order. If a job is canceled, any labor hours accumulated (proofs, design services, etc.) or administrative fees will be subtracted from your refund. A minimum of $25 or 15%-30% of total transaction (whichever is greater) will be charged for canceled orders. No refunds are given for logos, design services, or completed illustrations.

RETURNS AND REFUNDS

Once a project is completed, it has no resale value to Graphic Communications and therefore, we can offer no refunds. ALL SALES ARE FINAL. There are no refunds or credit. If we verify that we are responsible for any defects, we will re-accomplish the order to meet the original parameters of the commissioned project. Customers must notify Graphic Communications, Inc., within 5 business days of acceptance of the order to call out any defects in the finished product. In order to receive replacement, Customer must return 100% of the received product within 15 days (at his or her own expense) from the time when the ordered product delivery was taken. Charges related to Priority Orders (rush orders) are NOT refundable (nor will credit be given). This includes orders that are returned for any reason.

RESPONSIBILITY OF PROOFING MATERIALS SENT

You as the client are responsible for proofing content, spelling, images, graphics, or logos before submitting project material to Graphic Communications, Inc., (www.graphiccom.com).

ESTIMATES

Invoices or proposals submitted are used for an estimate or assignment confirmation; the fees and expenses shown are minimum estimates only. Final fees and expenses shall be shown when invoice is rendered. The Client’s approval shall be obtained for any increases in fees or expenses that exceed the original estimate by 10% or more.

INCORRECT ADDRESS SUPPLIED BY CUSTOMER

When a package is not delivered due to an error made by the customer in submitting the proper shipping address, Graphic Communications, Inc., will reship the package with corrected address and charge an additional shipping fee for the shipment.

PROGRESS REPORTS

The Developer shall contact or meet with the Client on a mutually acceptable schedule to report all tasks completed, problems encountered, and recommended changes relating to the development and testing of the Website. The Developer shall inform the Client promptly by telephone upon discovery of any event or problem that may delay the development of the work significantly.

CHANGES

The Client shall be responsible for making additional payments for changes in the original assignment requested by the Client. However, no additional payment shall be made for changes required to conform to the original assignment description. The Client shall offer the Developer the first opportunity to make any changes. Changes will be accomplished in a timely manner after all content is received. Minor changes are allowed to the agreed-upon original assignment within the warranty period of one month after the completion of the Client's Website. Such changes during the warranty period shall not exceed minor copy or image placement. Substantial changes to original quote will be billable at $25.00 per hour with a minimum charge of one hour.

TESTING

The Developer will make every good-faith effort to test all deliverables thoroughly and make all necessary corrections as a result of such testing prior to handing over the deliverables to the Client. Upon receipt of deliverables, the Client shall either accept the deliverable and make the milestone payment or provide the Developer with written or verbal notice of any corrections to be made and a suggested date for completion, which should be mutually acceptable to both the Developer and the Client.

WEBSITE MAINTENANCE

The Developer agrees to provide the Client with reasonable technical support and assistance to maintain and update the Website on the Internet during the Warranty Period of one month at no cost to the Client. Such assistance shall not exceed 3 hours per calendar month. After the expiration of the Warranty Period, the Developer agrees to provide the Client with reasonable technical support and assistance to maintain and update the Website on the Internet for an hourly fee of $25.00 for a period to be determined by both Client and Developer. Such maintenance shall include correcting any errors or any failure of the Website to conform to the specifications. Maintenance shall not include the development of enhancements to the originally contracted project.

WARRANTY OF ORIGINALITY

The Developer warrants and represents that to the best of his/her knowledge, the work assigned hereunder is original and has not been previously published (unless template is used and called out in the scope of the project) or that consent to use has been obtained on an unlimited basis; that all work or portions thereof through the undersigned from third parties is original or, if previously published, that consent to sue has been obtained on an unlimited basis; that the Developer has full authority to make this agreement; and that the work prepared by the Developer does not contain any scandalous, libelous, or unlawful matter. This warranty does not extend to any uses that the Client or others may make of the Developer’s product that may infringe on the rights of others. CLIENT EXPRESSLY AGREES THAT IT WILL HOLD THE DEVELOPER HARMLESS FOR ALL LIABILITY CAUSED BY THE CLIENT’S USE OF THE DEVELOPER’S PRODUCT TO THE EXTENT SUCH USE INFRINGES ON THE RIGHTS OF OTHERS.